FAQs

Where is your company located?	Our company is located in Montclair California.
What methods of payment do you accept?	We accept all major credit cards such as Visa, MasterCard, American Express and Discover, and PayPal.
Where do you sell your products?	We currently sell our products through our online store, Amazon.com, Walmart.com, and TikToK Shop.
Wholesale opportunities?	Micro Ingredients is also a raw material supplier with huge selection of products. Please contact us for more information.
Does your product contain any artificial ingredients?	No, our products are one hundred percent pure, with no additives.
How does Micro Ingredients ensure product safety?	We have stringent quality control for our products, and we hire 3rd party lab testers to ensure the quality of our raw materials.
Can I mix and match different supplements together?	It is recommended that you mix and match benefits for extra benefits and tastes.
What is your return policy?	We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. For any other return details, please check our return policy.
What is your softgel gelatin sourced from?	Our softgel gelatin is derived from bovine.
Are your products third-party lab tested?	Yes, our products are third-party lab tested for heavy metals and micro-organisms.
Do you have any free samples available?	We are not offering any free samples at the moment.
Where are your products manufactured?	All our products are manufactured in the U.S.
Where are your products sourced?	To ensure the utmost quality and purity for our valued customers, we source our ingredients from regions all over the world, carrying only the best ingredients. Feel free to provide us with the product lot number, conveniently located on the back of your product bag. This information empowers us to precisely identify the country of origin for your individual purchase.
How do I know if my product is real or fake?	The official channels to purchase our products within the U.S. include Amazon, Walmart, and our official website. Please purchase from our verified channels for guaranteed authentic products. Moreover, we are further able to authenticate your product(s) with a valid order number.
Are your products manufactured in a facility that also processes tree nuts or peanuts? Is there any possibility of cross-contamination?	Please rest assured that we have strict allergen control, and our products are not processed with any equipment that processes peanuts and tree nuts that might cause any cross-contamination.
Can I use your coupon codes on Amazon?	All our coupon codes are valid only via our official website.