Shipping and Return Policy

Shipping Policy

Rate name	Condition	Price
Free Shipping	$59.00 and up	Free
Standard Shipping	$0.00–$59.00	$8.95

 

Shipping Policy

Our free shipping applies to any order of a subtotal of at least $59. To qualify, assure you have reached a subtotal of at least $59 before tax and after any discount that may be applied to your order. Otherwise, there will be a standard shipping fee of $8.95.

Non-Continental U.S. Address

At this time, Micro Ingredients does not offer shipping to international locations or U.S. territories, including Puerto Rico, Guam, and others. However, for customers outside the continental United States, we recommend purchasing through our trusted partner, iHerb, which offers international shipping options.

Return Policy

CLICK HERE TO START YOUR RETURN OR EXCHANGE

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Our 30-day refund guarantee is valid only to U.S. customers who purchased products from our official Shopify website. 

Refunds are only issued for items that are successfully delivered.

We do not refund the handing and original shipping cost on returns where the order was successfully delivered to the customer, return shipping costs will be at the customer’s expense. 

You can always contact us for any return question at info@microingredients.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.